DRC has developed an innovative solution for customer signed invoices or POD’s (Proofs of Delivery) plus Returns and related documents. Understanding the impact on DSO (day sales outstanding), write-offs and customer dissatisfaction, caused by not having immediate access to all information needed to resolve customer disputes and to collect on invoices, DRC has developed an innovative solution which automates POD capture and integrates imaged documents with customer billing/invoicing database applications.

Outstanding POD reports automatically search, retrieve and present signed POD images to customer service and collections personnel to help resolve disputes and secure payment. Copies of signed POD’s can be automatically re-printed, e-mailed or faxed to directly to customers, further shortening invoice to cash cycles.

DRC’s solution requires no capital investment and has no impact on existing internal business and IT infrastructures. Secure access to much needed back-up documentation is easily accessed on any company user desktop via a common browser. Service, efficiency and compliance is achieved while financial, technological and operational cost and risk is reduced.

To learn more about DRC’s innovative POD Imaging Automation solution contact DRC at 416-251-3721.