• GOVERNMENT DEPARTMENTS AND AGENCIES, AT ALL LEVELS, ARE FACED WITH THE CHALLENGES TO BECOME INCREASINGLY EFFICIENT AND SERVICE-ORIENTED WHILE BEING COMPLIANT WITH LEGISLATION INCLUDING FREEDOM OF INFORMATION AND PRIVACY.
   

Document Conversion Services for the Public Sector
 

DRC is a proven provider of document digitization solutions to the Federal Government for scanning and indexing of paper and microfilm records. DRC is also a supplier to the Government of Ontario specializing in document conversion services, records storage and active file management under the Vendor of Record for Imaging Services.
 

Commitment to supporting Top Tier Government Services
 

Protected B
DRC maintains the designation of Protected B for Document Safeguarding to the level of Protected B issued by CISD of Public Works and Government Services Canada.
 

Regular Audits
DRC undergoes regular audits by its major government and financial services clients.
 

DRC delivers Government clients the following value:

• Unparalleled technical merit ensuring the end-to-end success of a conversion effort
• Transportation services using DRC operated and employed vehicles and drivers
• Comprehensive chain-of-custody processes and shipment tracking
• Secure records storage environment for large conversion projects
• Highest levels of imaging quality and data accuracy
• Unparalleled insight into the status of long term projects through DRC's Production Status Tracking portal
• Compliant imaging with quality management processes, best practices, internal controls and audit trail
• Total client support throughout the conversion effort
• Image quality and accuracy guarantee

Legislation on Document Access and Privacy Requirements

• A need to conform to various legislative requirements including PIPEDA, MFIPPA and HIPAA
• The ability to effectively manage and deliver an increasing number of programs to a growing base of citizens and enterprises
• Modernizing dated records management infrastructures and related systems
• Controlling budgets while doing more work with less resources

Commitment to Success
 

A human resources project with the Federal Government completed by DRC included the scanning and indexing of 3,000,000 paper documents. DRC also integrated over 5,000,000 historic microfilm images by converting them into electronic images using DRC’s microfilm-to-digital scanning services. The project required extensive data capture of 50 million characters of data. DRC completed the project on the customer’s site, ahead of schedule in less than 5 months.