• NORTH AMERICAN BUSINESS IS FACED WITH THE CHALLENGE OF SHORTENING DELIVERY TO CASH CYCLES AND ELIMINATING COSTLY WRITE-OFFS, WHILE MAINTAINING EXCELLENT CUSTOMER RELATIONSHIPS.

Common Business Needs

• Identify high priority invoices for collection
• Integrate ERP information and billing system data with digital image copies of signed customer Proof of Delivery back-up
• Smoothly and easily resolve customer disputes that drive faster payment
• Ensure compliance with accounting standards and securities regulations for financial reporting in Canada and the U.S.

Streamline Operations and Improve Customer Service

Our services integrate with your existing financial systems

• Convert paper-based Proof of Delivery (signed customer invoices) by scanning and indexing POD’s into digital format linking them with in-house legacy and ERP system data
• Provide immediate (7X24) access to invoices and related backup documents using the DRC-ifile turkey solution for Accounts Receivable
• Integrate Out-standing Invoice/POD reports with digital image copies of signed customer invoices for automatic retrieval and delivery to customers
• Destroy massive volumes of paper-based records by backing up digitally scanned documents using DRC Digital Preservation solution for secure and legally compliant archiving

Strategic Advantages for Our Commercial, Manufacturing and Service Clients

• Reduced write-offs and faster collection of outstanding invoices
• Reduction in cost of customer service and collections operations
• Streamlined processing and effective controls for compliance with Sarbanes Oxley and industry regulations
• Increased return on investments in ERP solutions with integrated access to data, documents and reports
• Speed resolution of invoice disputes and reduce administrative support costs with more efficient access to backup documents
• Improved customer service and satisfaction