With increased workloads and the same or fewer resources, companies must rely increasingly on their level of productivity and effectiveness to compete and get the job done.
- Maintaining market share in today’s competitive financial services market presently places significant challenges.
Current Pressures for the Financial Services Industry
- Faster processing and shorter turnaround of applications to close business quickly
- Lowering costs to effectively complete with branch driven and direct banking models
- Streamlining back-office processes providing online access to branch staff for improved customer service
High Efficiency, High Speed Capture and Processing of Loan Documents
- Convert paper-based applications and support documents by scanning and indexing paper files into digital format for use with in-house document management systems
- Experience immediate online access to loans documentation using the DRC-ifile turnkey personal loans solution
- Archive valuable patient information using DRC Digital Preservation solution for long term storage of clinical information decades from now
This project was completed on the customer’s site in less than 5 months on time and to the customer’s complete satisfaction.
Strategic Benefits for Banks and Financial Service Companies
We can offer your Loans Servicing department:
- Lower administrative and operating expenses through Business Process Outsourcing
- Improved close ratios through streamlined processing and shorter turnaround times
- Integration of multiple information silos to improve support of branch staff and increase customer satisfaction
DRC is a proven Canadian provider of document imaging services to Canadian Federal, Provincial and Municipal government departments and agencies.