• Maintaining market share in today’s competitive financial services market presently places significant challenges.

Current Pressures for the Financial Services Industry

• Faster processing and shorter turnaround of applications to close business quickly
• Lowering costs to effectively complete with branch driven and direct banking models
• Streamlining back-office processes providing online access to branch staff for improved customer service

High Efficiency, High Speed Capture and Processing of Loan Documents

• Convert paper-based applications and support documents by scanning and indexing paper files into digital format for use with in-house document management systems
• Experience immediate online access to loans documentation using the DRC-ifile turnkey personal loans solution
• Archive valuable patient information using DRC Digital Preservation solution for long term storage of clinical information decades from now

This project was completed on the customer’s site in less than 5 months on time and to the customer’s complete satisfaction.

Strategic Benefits for Banks and Financial Service Companies

We can offer your Loans Servicing department:

• Lower administrative and operating expenses through Business Process Outsourcing
• Improved close ratios through streamlined processing and shorter turnaround times
• Integration of multiple information silos to improve support of branch staff and increase customer satisfaction