• Document Scanning, Storage & Active File Management

Targeted at clients who are required to maintain portions of their active file collections in paper, DRC supports customers by managing off-site paper-based filing in parallel with digitization efforts managed by DRC's DRCSecure content management solution. By efficiently de-locating large paper file collections to DRC’s secure climate-controlled storage facility, backed by a rigorous chain-of-custody process, DRC ensures ongoing integration of back-file and day-forward content into both paper and digital environments. Back-file and day-forward records are meticulously prepared, processed and enriched with critical metadata, and are scanned for digital storage and access, and in-filed into new or exisiting folders for physical storage.

 

COMPLIANT DOCUMENT DIGITIZATION

 

High quality capture of image content and embedded data is fundamental to structured document management and future ingestion into AI. DRC, a Certified CGSB (Canadian General Standards Board) service provider, delivering fully compliant document digitization services that produce authentic, reliable digital images recognized as true originals—enabling organizations to securely dispose of physical records with confidence.

 

Throughout the conversion process, all customer materials are safeguarded in DRC’s secure, climate-controlled facility, where access is strictly limited to authorized personnel under documented chain-of-custody controls. Backed by Federal Government security clearance at the Protected B level for Document Safeguarding, DRC ensures the highest standard of protection for sensitive and regulated information.

 

SIMPLIFIED PORTAL ACCESS

 

For department users, supervisors and Project Managers, DRC's DRCSecure portal serves as the operational command center—unifying inventories, supporting daily requests, and enabling confident oversight during large-scale transformation.

 

DRCSecure centralizes digitization project management, reconciling paper and digital records throughout the digitization lifecycle. The portal provides supervisors and Project Managers with streamlined views of daily access to documents, real-time visibility into work-in-process, and controlled ingestion of new records into physical and digital repositories.

 

As digitization progresses, continuous access to documents—even during active processing—ensures uninterrupted operations and full transparency. Organizations maintain control over complex, long-term migrations with consistent accuracy and continuity across all record formats.

 

INCIDENT MANAGEMENT & AUDIT TRAIL

 

DRCSecure strengthens compliant digitization with integrated Incident Management and Audit capabilities. The portal captures all file activity—including exceptions, access events, and workflow changes—providing real-time visibility and a complete, defensible audit trail.

 

Customers gain clear insight into their entire filing system, daily retrieval patterns, and exactly who has accessed critical records. The result is a transparent, accountable conversion environment where incidents are traceable, oversight is continuous, and compliance is built into every step.