• POSTAL MAIL AND CORRESPONDENCE IS THE STARTING PLACE FOR WORK PROCESSING. THE MAILROOM IS ALSO THE FIRST "BOTTLENECK" IN THE BUSINESS PROCESS. DRC's DRCSecure DIGITAL MAILROOM SOLUTION SCANA, STAMPS AND TAGS PHYSICAL MAIL AND AUTOMATICALLY ROUTES DOCUMENTS TO ELECTRONIC QUEUES AND  BUSINESS PROCESSES

Improve Turnaround Times and Payback

DRC's automated mailroom solution, DRC-imail, provides instant delivery and routing of thousands of pieces of mail a day. Once received, scanned and identified, the mail is routed to systems or personnel in minutes. DRC-imail can deliver ROI at "Time 0" through reduced headcount for mail handling, sorting and delivery, all while increasing process efficiency, employee productivity and compliance.

Process Flow and Benefits

Reduce paper handling, lower overall cycle time and improve content visibility and audit trail

 

Process Flow:

• Mail is received at DRC's digitization centre via a simple mail redirect procedure with Canada Post, where documents are extracted, scanned & tagged.
• E-mails and faxes are captured via an integrated electronic capture server process.
• Transactions and correspondence are automatically classified and assigned a document type, destination & process.
• Automated Business Rules route documents via controlled workflow, or simple e-mail notification, with a complete audit trail.
• Users login into secure DRCSecure electronic mail "queue(s)" or company e-mail to review all documents or classify documents based upon criteria such as name, document type & page counts
• Finally, transactions are delivered into one or more back-end systems for data upload, image archive and workflow.

Benefits:

• Streamline mail handling and reduce mail handling costs.
• Improve turnaround times by getting correspondence to key business processes and personnel.
• Lighten the paper load by truncating paper in the digital mailroom.