Solutions
POD Returns Imaging Automation
DRC digitizes proofs of delivery and returns documents, matches them to invoice records and makes both available 24/7 through DRCSecure. Billing and customer service teams resolve disputes faster, shorten delivery-to-cash cycles and reduce write-offs.
Proof of Delivery Scanning and Reconciliation
DRC's proof of delivery scanning modernizes POD workflows by digitizing physical delivery documents, mapping them directly to invoice records, and integrating both into your legacy, ERP and customer-facing systems. Through DRCSecure, your teams get secure 24/7 access to PODs, invoices and supporting documents, with complete visibility into delivery-to-invoice reconciliation.
By eliminating paper-based POD handling, DRC helps you preserve critical records, reduce manual effort and keep compliant long-term archives while improving the speed and accuracy of finance and customer service.
From Signed Receipt to Paid Invoice
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CollectSigned PODs, bills of lading, delivery receipts and returns documents are collected on a regular schedule.
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DigitizeEach document is scanned and indexed, with its signature and timestamp kept in the image.
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MatchPODs are mapped to their invoice records and integrated with your legacy, ERP and customer-facing systems.
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RetrieveBilling, collections and customer service open any POD 24/7 through DRCSecure.
Every invoice backed by validated delivery documentation.
DRC Delivers
DRC's POD digitization and reconciliation solutions address the operational and financial pressures facing high-volume delivery environments.
- Reduce write-offs and revenue leakageEvery invoice is backed by validated delivery documentation.
- Accelerate collectionsImmediate access to PODs supports faster dispute resolution and customer confirmation.
- Lower service and administrative costsAutomated retrieval replaces manual searches across paper files, shared drives and disconnected systems.
- Resolve invoice disputes fasterDelivery records, signatures, timestamps and supporting documents validate each transaction.
- Strengthen audit readinessControlled digital archives, retention management and full traceability across delivery and billing.
- Get more from your ERPFinancial data is connected to the documents that support billing accuracy.
Compliance and Security
DRC is certified to CAN/CGSB-72.34-2017, Electronic Records as Documentary Evidence, so the digital records we produce are built to stand up as evidence and to support disposal of the paper originals, which our NAID AAA certification covers once you approve it.
DRC holds federal security clearance at the Protected B level for document safeguarding, and every box of delivery documents is tracked under documented chain of custody from pickup to delivery.
Proof of Delivery Scanning FAQ
Can PODs be linked to our invoices?
Yes. DRC maps each POD to its invoice record and integrates both with your ERP and customer-facing systems.
How do we find a POD when a customer disputes an invoice?
Through DRCSecure, with access to the delivery record, signature, timestamp and supporting documents in one place.
Does this cover returns as well as deliveries?
Yes. Returns documentation is digitized and linked the same way as proofs of delivery.
Do we need to keep the paper PODs?
Once they are imaged to CGSB 72.34 and you approve, the paper can be securely destroyed under NAID AAA.
Archiving invoices as well? See Invoice Archiving & Automation Services.
