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Toll Free: 1.800.268.2208
75 Horner Ave., Unit 12, Toronto, ON Canada M8Z 4X5

Application Solutions / POD/Returns Imaging Automation

 

North American business is faced with the challenge of shortening delivery to cash cycles and eliminating costly write-offs, while maintaining excellent customer relationships.

 

Common Business Needs

  • Identify high priority invoices for collection
  • Integrate ERP information and billing system data with digital image copies of signed customer Proof of Delivery back-up
  • Smoothly and easily resolve customer disputes that drive faster payment
  • Ensure compliance with accounting standards and securities regulations for financial reporting in Canada and the U.S.

 

Streamline Operations and Improve Customer Service

Our services integrate with your existing financial systems

  • Convert paper based Proof of Delivery (signed customer invoices) by scanning and indexing POD’s into digital format linking them with in-house legacy and ERP system data
  • Provide immediate (7X24) access to invoices and related back-up documents using the DRC-ifile turkey solution for Accounts Receivable
  • Integrate Out-standing Invoice/POD reports with digital image copies of singed customer invoices for automatically retrieval and delivery to customers
  • Destroy massive volumes of paper based records by backing up digitally scanned documents using DRC Digital Preservation solution for secure and legally compliant archiving

 

Strategic Advantages for Our Commercial, Manufacturing and Service Clients

  • Reduced write-offs and faster collection of outstanding invoices
  • Reduction in cost of customer service and collections operations
  • Streamlined processing and effective controls for compliance with Sarbanes Oxley and industry regulations
  • Increased return on investments in ERP solutions with integrated access to data, documents and reports
  • Speed resolution of invoice disputes and reduce administrative support costs with more efficient access to back-up documents
  • Improved customer service and satisfaction